Terms-Conditions

Terms & Conditions

Last Updated: [Insert Date]

Welcome to ModerSink. These Terms & Conditions (“Terms”) govern your access to and use of the website located at [www.modersink.com] (the “Site”), and any purchases you make through it. By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. About ModerSink

ModerSink (“we,” “us,” “our”) is a Canadian retailer of kitchen fixtures and accessories, including sinks and related hardware, sold online to customers across Canada.

  • Business name: ModerSink
  • Contact email: support@modersink.com
  • Governing province: [Ontario]

2. Eligibility

You must be at least 18 years old and capable of forming a legally binding contract to place an order on the Site. By using the Site, you confirm that you meet these requirements.

3. Products & Product Descriptions

We make every effort to display product colours, materials, dimensions, and finishes as accurately as possible. However:

  • Actual colours may vary slightly due to monitor settings or lighting.
  • Product specifications (dimensions, weight, finish) are provided by manufacturers and may be updated without notice.
  • We reserve the right to limit quantities, discontinue products, or correct errors in product descriptions or pricing at any time, including after an order has been placed.

4. Pricing & Payment

  • All prices listed on the Site are in Canadian Dollars (CAD) unless otherwise stated, and do not include applicable federal and provincial taxes (GST/HST/PST as applicable to your shipping address) unless indicated.
  • We reserve the right to change prices at any time without prior notice. The price charged will be the price displayed at the time your order is confirmed.
  • Payment is processed securely through our third-party payment provider(s). We do not store your full payment card details on our servers.
  • In the event of a pricing error (e.g., due to a technical issue), we reserve the right to cancel the order and issue a full refund, even if payment has already been processed.

5. Order Acceptance

Placing an order on the Site is an offer to purchase. We reserve the right to accept or decline any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity. You will be notified by email if we are unable to fulfill your order.

6. Shipping & Delivery

  • We currently ship to addresses within Canada. Shipping costs and estimated delivery times are provided at checkout and vary by location and product size (e.g., large items like sinks may require freight shipping).
  • Delivery timelines are estimates only and are not guaranteed. ModerSink is not liable for delays caused by carriers, customs, weather, or other events outside our control.
  • Risk of loss and title for products pass to you upon delivery to the shipping carrier.
  • Please inspect your order upon delivery. Report any visible damage or shortages within [Insert Number, e.g., 48 hours] of receipt.

7. Returns, Exchanges & Refunds

  • Items may be returned within [Insert Number, e.g., 30] days of delivery, provided they are unused, in original packaging, and in resalable condition, unless otherwise noted on the product page.
  • Custom, final-sale, or clearance items are not eligible for return unless defective.
  • Return shipping costs are the responsibility of the customer unless the item arrived damaged, defective, or incorrect.
  • Refunds will be issued to the original payment method within [Insert Number, e.g., 5–10] business days of us receiving and inspecting the returned item.
  • To initiate a return, contact us at support@modersink.com with your order number.

8. Warranty

Many products sold on the Site are covered by a manufacturer’s warranty against defects in materials or workmanship. Warranty terms vary by product and manufacturer and are detailed on individual product pages where applicable. ModerSink is not the manufacturer and, except as required by applicable Canadian consumer protection law, makes no independent warranty beyond what the manufacturer provides.

9. Account Registration

If you create an account on the Site, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately of any unauthorized use.

10. Acceptable Use

You agree not to:

  • Use the Site for any unlawful purpose or in violation of these Terms;
  • Attempt to gain unauthorized access to the Site, our systems, or other users’ accounts;
  • Use automated means (bots, scrapers) to access or extract data from the Site without our written permission;
  • Upload or transmit viruses, malicious code, or content that infringes the rights of others.

We reserve the right to suspend or terminate access to the Site for any user who violates these Terms.

11. Intellectual Property

All content on the Site — including text, graphics, logos, product images, and design — is the property of ModerSink or its licensors and is protected by Canadian and international copyright and trademark laws. You may not reproduce, distribute, or use this content without our prior written consent.

12. Limitation of Liability

To the fullest extent permitted by law, ModerSink and its officers, employees, and suppliers will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through it, including but not limited to loss of profits, installation costs, or property damage arising from improper installation. Nothing in these Terms limits any rights you have under applicable Canadian consumer protection legislation that cannot be excluded by contract.

13. Indemnification

You agree to indemnify and hold ModerSink harmless from any claims, damages, or expenses (including reasonable legal fees) arising from your breach of these Terms or misuse of the Site.

14. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of any third-party sites linked from ours.

15. Privacy

Your use of the Site is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

16. Governing Law

These Terms are governed by the laws of the Province of [Insert Province] and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts of [Insert Province].

17. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

18. Contact Us

If you have any questions about these Terms, please contact us at:

ModerSink Email: support@modersink.com